Privacy Policy

1. Introduction

This Privacy Policy describes how Fellmood.com ("we," "our," or "us") collects, uses, and protects the personal information of users ("you" or "your") when you visit and use our website.
By accessing Fellmood.com, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

Personal Information: We may collect personal details you voluntarily provide, such as your name, email address, mailing address, phone number, and payment information when you place an order or register for an account.
Non-Personal Information: We automatically collect certain non-identifiable information, such as your IP address, browser type, operating system, and website usage data, through cookies and other tracking technologies.

3. How We Use Your Information

To Provide Services: We use your information to process orders, manage accounts, and provide customer service.
To Improve Our Website: We analyze data to improve website functionality, user experience, and content.
Marketing and Communications: With your consent, we may send promotional emails or newsletters about our products, special offers, or updates.

4. Sharing and Disclosure of Information

Service Providers: We may share your information with trusted third-party service providers for purposes like payment processing, shipping, and website maintenance. These providers are required to protect your data.
Legal Compliance: We may disclose information to comply with legal obligations or to protect our rights and property, enforce our terms, or respond to lawful requests from authorities.

5. Cookies and Tracking Technologies

Cookies: We use cookies to improve website functionality, provide a personalized experience, and analyze website traffic.
Third-Party Analytics: We may use third-party analytics services to collect and analyze website usage data. These services may use cookies and other tracking technologies to collect information and report on website trends.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage method is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Access and Correction: You may request access to, or correction of, the personal information we hold about you.
Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in emails.
Data Deletion: You may request the deletion of your personal information, subject to legal and contractual restrictions.

8. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices.

9. Children's Privacy

Fellmood.com is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website signifies your acceptance of any changes.